How Can We Help Today?
Owned and operated by Whole Yard Living, our team is ready to help with orders, product questions, or planning your outdoor space.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Larger items like pergolas, gazebos, and patio furniture sets may vary slightly depending on size and destination.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your doorstep.
What is your return policy?
We offer 30-Day Returns on eligible items. Please refer to our Return Policy page for complete details on conditions, timelines, and how to start a return.
Can I exchange an item for a different size or style?
If you need a different option, start by initiating a return through our Return Policy page. Once processed, you can place a new order for the item that better suits your outdoor space.
How do I choose the right pergola or gazebo for my yard?
Consider the size of your patio or deck, the amount of shade coverage you want, and whether you prefer a freestanding or attached structure. Feel free to email us with your yard dimensions and we can help point you in the right direction.
Are the fire pits and outdoor heaters suitable for covered patios?
Ventilation and clearance requirements vary by product. Check the specifications listed on each product page for recommended placement, and contact us if you have questions about a specific model for your setup.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us a Line
Business Hours
Our Commitment to You
Prompt Support
We respond to every inquiry within 24 hours so your outdoor project stays on track.
Secure Shopping
Your personal information and payment details are protected with industry-standard encryption.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
30-Day Returns
Not the right fit for your space? Our 30-Day Returns policy is outlined on our Return Policy page.
